These SMS Terms & Conditions govern all text message communications sent by or through Verstone Systems. This includes messages sent directly by Verstone Systems to our clients and business contacts, as well as automated SMS messages sent on behalf of our clients through our business automation systems.
Program 1 — Client Communications (Verstone Systems to Clients):
We send SMS messages to our clients and prospective clients for purposes including service notifications, onboarding communications, account updates, support responses, and business-related information about our services.
Program 2 — Automated Lead and Customer Communications (Client Business Systems):
Through our business automation systems, we send SMS messages on behalf of our clients to their customers and leads. These messages include missed call text-back notifications, lead follow-up messages, review request messages, and appointment-related communications.
Program 1: Message frequency varies. You may receive 1–5 messages per month related to your account, onboarding, or service updates.
Program 2: Message frequency varies based on customer interactions with your business. Automated messages are triggered by specific events such as missed calls, form submissions, and completed jobs. A typical customer may receive 1–3 messages per interaction event.
Program 1: By providing your mobile phone number during account registration or contacting us, you consent to receive SMS messages related to your account and services.
Program 2: End customers opt in by calling a business phone number managed by our system, submitting a contact form or service request, or providing their phone number to a client business and consenting to communications.
Our clients are responsible for obtaining and documenting appropriate consent from their customers before those customers are added to any automated messaging system.
Reply STOP to any message at any time. You will receive one final confirmation and no further messages will be sent.
You may also opt out by contacting us at [email protected] or (737) 315-8989.
Reply STOP to any message from that business at any time. You will receive one final confirmation and no further automated messages will be sent from that business's system.
You may also reply HELP for assistance or contact the sending business directly.
Reply HELP to any SMS message to receive assistance. You may also contact Verstone Systems directly at [email protected] or (737) 315-8989.
Message and data rates may apply. These charges are determined by your mobile carrier and are not controlled by Verstone Systems. Verstone Systems does not charge additional fees for SMS messages beyond the subscription fees described in our Terms & Conditions.
Our SMS services are supported by all major US carriers including AT&T, Verizon, T-Mobile, US Cellular, Boost Mobile, and Cricket Wireless. We are not liable for delayed or undelivered messages.
We do not send promotional marketing blasts, political messages, or content unrelated to the business services described above.
Phone numbers collected through our SMS programs are used solely for the purposes described in this document. We do not sell, rent, or share phone numbers with third parties for marketing purposes. See our Privacy Policy for complete information on how we handle personal data.
Our SMS programs are designed to comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA Messaging Principles and Best Practices, the Campaign Registry (TCR) A2P 10DLC requirements, and applicable state telecommunications laws.
We may update these SMS Terms from time to time. Material changes will be communicated via email to active clients. Continued use of our SMS services after changes take effect constitutes acceptance of the updated terms.
For questions or to exercise opt-out rights: reply STOP to any message, email [email protected], or call (737) 315-8989.
Also see our Privacy Policy and Terms & Conditions.