SMS Terms & Conditions — Verstone Systems

SMS Terms & Conditions

Verstone Group, LLC — Operating as Verstone Systems  ·  Effective Date: June 1, 2026  ·  Last Updated: July 10, 2026

These SMS Terms & Conditions govern text message communications sent by Verstone Systems and by Verstone Systems on behalf of its clients. By opting in to receive SMS messages, you agree to these terms.

1. SMS Programs

Verstone Systems operates two categories of SMS communication:

  • Verstone Systems direct communications: Transactional and service-related messages sent by Verstone Systems to its clients, including account notifications, billing alerts, onboarding updates, and service communications.
  • Client-directed communications: Messages sent by Verstone Systems on behalf of its business clients to those clients' customers, including review requests, appointment reminders, follow-up messages, and promotional communications. These messages are sent at the direction of and on behalf of the applicable business client.

2. Message Types

SMS messages sent through our systems may include:

  • Review request messages asking customers to share their experience
  • Follow-up messages related to review collection
  • Appointment reminders and confirmations
  • Customer service and support messages
  • Promotional offers and business updates (where consent has been obtained)
  • Transactional notifications related to services purchased

3. Consent and Opt-In

Direct Verstone Systems communications: By providing your phone number to Verstone Systems during account creation or onboarding, you consent to receive SMS messages related to your account and services.

Client-directed communications: Messages sent on behalf of our business clients are sent only to individuals who have provided prior express written consent to receive automated text messages from that specific business, as required by the Telephone Consumer Protection Act (TCPA). Our business clients are solely responsible for obtaining and maintaining appropriate consent records for their customers.

How to Opt In

You may opt in to receive SMS messages from a business using Verstone Systems by:

· Providing your phone number and consent through the business's website, intake form, or point-of-sale system

· Texting a keyword to a designated number as advertised by the business

· Providing verbal or written consent to the business directly

4. Message Frequency

Message frequency varies depending on the program and the business sending messages. For review request programs, customers typically receive 1–3 messages per review request cycle. You may receive additional messages if you respond or interact with a message.

5. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. Verstone Systems does not charge separately for SMS messages, but your carrier's standard messaging rates apply. Contact your carrier for details about your messaging plan.

6. How to Opt Out

Stop Receiving Messages

To opt out of SMS messages at any time, reply STOP to any message you receive. You will receive one final confirmation message and no further messages will be sent to your number from that program.

You may also opt out by contacting the business that sent the message directly, or by contacting us at [email protected].

Opt-out requests are processed immediately. Once you opt out, you will not receive further messages from that specific program unless you affirmatively opt back in.

7. How to Get Help

Need Assistance?

Reply HELP to any message to receive assistance, or contact us directly:

· Email: [email protected]

· Phone: (737) 315-8989

8. Supported Carriers

SMS messages are supported by most major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary. Verstone Systems and its clients are not liable for delayed or undelivered messages due to carrier issues.

9. Privacy

Your phone number and message history are handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for marketing purposes. Phone numbers collected for SMS programs are used solely to deliver the messages you have consented to receive.

For messages sent on behalf of our business clients, the applicable business client's privacy policy also governs the use of your information. Contact the business directly for details.

10. TCPA Compliance

All automated SMS communications sent through Verstone Systems are intended to comply with the Telephone Consumer Protection Act (TCPA) and applicable FCC regulations. Our business clients represent and warrant that they have obtained appropriate prior express written consent from all recipients before enrolling them in SMS programs through our platform. Verstone Systems acts as a service provider and technology platform; our business clients are the senders of record and are responsible for TCPA compliance with respect to their customers.

11. CAN-SPAM and Email

Email communications sent through our platform comply with the CAN-SPAM Act. All commercial email communications include a clear identification of the sending business, a valid physical address, and an unsubscribe mechanism. Unsubscribe requests are honored within 10 business days.

12. Changes to These Terms

We may update these SMS Terms from time to time. When we do, we will update the effective date above. Material changes will be communicated via email or SMS to active program participants. Your continued participation in any SMS program after changes take effect constitutes acceptance of the updated terms.

13. Contact

For questions about these SMS Terms, contact us at [email protected] or (737) 315-8989.

Also see our Privacy Policy and Terms & Conditions.