Terms & Conditions — Verstone Systems

Terms & Conditions

Verstone Group, LLC — Operating as Verstone Systems  ·  Effective Date: June 1, 2026  ·  Last Updated: June 1, 2026

Please read these Terms & Conditions carefully before using our services. By purchasing, accessing, or using any Verstone Systems service, you agree to be bound by these terms.

1. Agreement to Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Verstone Group, LLC, a Wyoming limited liability company operating as Verstone Systems ("Verstone Systems," "we," "us," or "our"), governing your use of our website at verstonesystems.com and all services we provide.

2. Services

Verstone Systems provides AI-powered business automation systems for local service businesses, including but not limited to:

  • AI-powered business systems including automated call capture and lead response
  • Customer communication systems (voice agents, chat agents, SMS automation)
  • Reputation management systems (automated review requests, review response)
  • Local visibility and brand presence services (Google Business Profile optimization and content)
  • Business automation and workflow systems

The specific services included in your subscription are defined at the time of purchase. We reserve the right to modify, update, or discontinue any service with reasonable notice to active clients.

3. Account Registration and Onboarding

To receive our services, you must complete our onboarding process, which includes providing accurate and complete information about your business. You are responsible for the accuracy of all information provided. Inaccurate onboarding information may affect the performance of your systems and does not entitle you to a refund.

4. Payment Terms

Subscription fees: Services are billed on a monthly recurring basis. Your subscription begins on the date your system goes live and renews automatically each month until cancelled.

Setup fees: A one-time setup fee may apply at the time of purchase, covering the configuration, training, and deployment of your systems. Where setup fees are waived as part of a promotional offer, this waiver applies only to the initial setup.

Payment processing: All payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees to your payment method on the billing dates specified.

Failed payments: If a payment fails, we will attempt to notify you and retry the charge. Continued failure to pay may result in suspension or termination of your services.

Price changes: We may change our pricing with at least 30 days' written notice to active clients. Your continued use of the service after the effective date constitutes acceptance of the new pricing.

5. Cancellation and Refund Policy

Cancellation: You may cancel your subscription at any time by contacting us at [email protected] or (737) 315-8989. Cancellation takes effect at the end of the current billing period.

Refunds: Monthly subscription fees are non-refundable once a billing period has begun. Setup fees are non-refundable. The significant work required to build, configure, and train your custom systems is performed prior to your first billing period.

No long-term contracts: We do not require long-term contracts. All subscriptions are month-to-month.

6. Acceptable Use

You agree to use our services only for lawful purposes. You agree not to:

  • Use our services to send unsolicited communications or spam
  • Violate any applicable laws, regulations, or third-party rights
  • Use our systems to contact individuals who have opted out of communications
  • Misrepresent your business, services, or pricing to consumers through our systems
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to reverse-engineer, copy, or resell our systems or methodologies

We reserve the right to suspend or terminate your account immediately for violations of this section without refund.

7. SMS and Communication Compliance

Our services include automated SMS and voice communications sent on your behalf. You are responsible for ensuring that all contacts in your system have provided appropriate consent to receive communications as required by the TCPA, CAN-SPAM Act, and applicable state laws. Please review our SMS Terms & Conditions for complete details.

8. Intellectual Property

Our property: All content, systems, methodologies, and materials provided by Verstone Systems remain our exclusive property. You receive a limited, non-transferable license to use our services for your own business purposes during your active subscription.

Your property: You retain ownership of your business information and customer data. By providing this information, you grant us a limited license to use it solely to deliver the services you have purchased.

9. Third-Party Services

Our services integrate with third-party platforms including Google Business Profile, GoHighLevel, Stripe, and communication carriers. We are not responsible for the availability or policy changes of these third-party services, and such changes do not entitle you to a refund.

10. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We do not warrant that specific results (including revenue recovery, ranking improvements, or review volume) will be achieved. Individual results vary based on factors outside our control.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Verstone Group, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services. Our total liability shall not exceed the total fees paid by you in the three months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Verstone Group, LLC and its officers, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of our services or your violation of these Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas. Disputes shall first be submitted to good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Travis County, Texas, in accordance with the rules of the American Arbitration Association.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated to active clients via email at least 14 days before taking effect.

15. Contact

For questions about these Terms, contact us at [email protected] or (737) 315-8989.

Also see our Privacy Policy and SMS Terms & Conditions.